Telecom Without Chaos: How To Automate Subscriber Service And Reduce Customer Churn
Telecom operators face a persistent problem: subscribers leave when service quality disappoints. Over 70% of customers prioritize service convenience above other factors. One slow response or unresolved billing issue pushes them toward competitors, translating into lost revenue and damaged reputation. The root cause is operational chaos. Support teams juggle multiple systems, requests get lost between […]
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